I had an incredibly pleasant surprise last week that I thought I would share with you guys! One of the blogs I frequent (and I'm sure most of you do too) is My Cricut Craft Room. Blogger Erica, decided a while back to open an online store, Erica's Craft Room. She sells lots of Cricut products and cartridges, as well as K. Andrew and Pink by Design stamps.
A few weeks ago, I ordered two Cricut cartridges from Erica's store. It was my first (and so far, only) order with her. She had an unbeatable price on two cartridges I had my eye on for sometime. Prior to placing the order, I had won a small collection of Bo Bunny papers from her blog during a blog hop. Several weeks after placing my order, I still hadn't received it or the papers. I corresponded with Erica, she apologized saying that she had been waiting for more papers to come in, and that she would add a few extra papers because of the extra time I had waited.
Shortly after that, I received my two cartridges in the mail along with this!!
20 Bo Bunny papers
A VersaMark ink pad
A Cricut tool kit
A package of Cricut Black Vinyl
and A package of Cricut Transfer Tape
Um, WOW!!!! I emailed her to thank her and she apologized for the hold up again and told me to enjoy it! Now, I don't know about you guys, but to me, that is the epitome of outstanding customer service!!
I hope this post doesn't come off sounding like a commercial, and Erica doesn't even know I planned to write anything...heck, I don't even know Erica! But I just wanted to let you guys know about somebody out there doing an awesome job!